Privacy Policy

Effective Date: May 7, 2026

Welcome to The Wells Homestead (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, shop in our storefront, place orders, complete forms, or communicate with us.

By using this website or visiting our storefront, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily submit information through our website, contact forms, checkout process, email, or in-store purchases, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Purchase history

  • Order details

  • Customer service communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and analytics data

In-Store Information

When visiting our storefront, security cameras may be used for safety, theft prevention, and operational purposes.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases, shipping, or returns

  • Send promotional emails or updates (you may opt out anytime)

  • Improve website functionality and customer experience

  • Maintain business and financial records

  • Prevent fraud or unauthorized transactions

3. Payment Processing

Payments may be processed through secure third-party payment providers. We do not store complete payment card information on our servers.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers only when necessary to operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • E-commerce platforms

  • Email marketing services

  • Business and accounting software providers

These providers are expected to maintain appropriate confidentiality and security practices.

We may also disclose information if required by law.

5. Cookies & Analytics

Our website may use cookies and tracking technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage can be guaranteed completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your data

  • Request corrections

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Children's Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Indiana Privacy Notice

This Privacy Policy shall be governed in accordance with the laws of the State of Indiana, without regard to conflict of law principles.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

The Wells Homestead

For questions regarding this Privacy Policy, please contact us through the contact information listed on our website or storefront.